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McKinsey: The business value of design

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Ten principles of design thinking that deliver business value | McKinsey

How to win by design: Irish report

Frog’s The Business Value of Design Insights Paper

The full Forrester report: learn more about IBM’s design thinking practice

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Deloitte: The consumer is changing, but perhaps not how you think

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McKinsey’s the future of women at work: transitions in the age of automation

Marc Stickdorn – Doing is the Hard Part: How to Embed Service Design in Organizations

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Book Service Designer: il progettista alle prese con sistemi complessi

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Twenty-five years of digitization: Ten insights into how to play it right

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The coming shakeout in industrial distribution