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McKinsey: The business value of design

By Fred Zimny October 25, 2018March 17, 2019

Design Service Design

Ten principles of design thinking that deliver business value | McKinsey

By Fred Zimny December 1, 2017January 5, 2019

How to win by design: Irish report

By Fred Zimny November 12, 2017December 28, 2018

Frog’s The Business Value of Design

By Fred Zimny October 18, 2017August 29, 2019

The full Forrester report: learn more about IBM’s design thinking practice

By Fred Zimny August 31, 2017November 27, 2018

Customer Service Design Download possible Trends

KPMG's practical guide to organisational trust

Customer Service Design Download possible Service Design Trends

Connected Strategy: Value from Continuous Customer Relationships

comprehensive guide to the trends currently facing the global labour market.

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Hays Global Skills Index : trends currently facing the global labour market.

Cover report

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Trends 2030: The Internet of Senses

Cover Fjord Trends 2020 Ezxecutive summary

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FJORD TRENDS 2020 Ready, reset, reinvent biz, tech and design

The infographic from McKinsey Global Institute (MGI) presents a snapshot of 10 insights into how the world is changing, based on its research work from 2019.

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10 Global Trends into a Transforming World from 2019